E470 Privacy Policy – How We Protect Your Data
This Privacy Policy explains how e470 collects, uses, stores, and protects the personal information of users who register for or use our platform in Malaysia. By using e470's services, you agree to the data protection practices described here.
This policy takes effect from the date you register your account and will be updated from time to time as needed.
1Types of Information We Collect
When you register and use the e470 platform, we collect various categories of information to provide a secure, efficient, and relevant service to users in Malaysia. The information collected includes:
Account & Identity Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. For identity verification purposes, we may request a copy of an identification document such as a national ID card or passport.
Payment & Transaction Information
We record the details of deposit and withdrawal transactions processed in Malaysian Ringgit (RM), including the payment method used, amount, date, and transaction status. We do not store credit or debit card numbers directly — that information is handled through a secure payment provider.
Device & Browser Data
We collect technical information such as your IP address, device type, operating system, browser type, screen resolution, and time zone. This data is used to detect suspicious activity and optimise your platform experience on mobile devices.
Platform Usage Data
This includes records of games played, betting markets accessed, session duration, pages visited, and actions taken within the e470 platform. This data helps us understand how users interact with the platform.
2How We Use Your Personal Information
All information collected by e470 is used solely for legitimate platform operations and to enhance the user experience. The primary purposes for which your data is used include:
- Account management: Processing registrations, identity verification, logins, and user account maintenance.
- Transaction processing: Handling MYR deposits and withdrawals securely and accurately.
- Platform security: Detecting and preventing fraud, unauthorised access, money laundering, and activities that violate our terms of service.
- Customer support: Responding to enquiries, resolving technical issues, and providing relevant support to users.
- Legal compliance: To comply with legal requirements, regulations, and requests from relevant authorities in Malaysia when required.
- Service improvement: Analysing usage patterns to improve platform functionality, user interface, and game offerings.
E470 will not sell, rent, or distribute your personal information to third parties for marketing purposes without your consent.
3Use of Cookies and Tracking Technologies
The e470 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you access our website.
The types of cookies we use include:
- Essential cookies: Required for core platform operations such as login session verification and transaction security. These cookies cannot be disabled without affecting basic functionality.
- Performance cookies: Collects data on how users interact with the platform to help us identify the most frequently visited pages and improve the overall user experience.
- Preference cookies: Saves your preferences such as language and display settings so you don't need to reconfigure them every time you log in.
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the e470 platform.
4Data Retention, Security & Information Sharing
E470 takes appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All connections to the platform are secured with SSL encryption, and sensitive data is stored using robust protection methods.
Your personal information is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once that period has lapsed, your data will be securely deleted or anonymised.
Third-Party Sharing
E470 may share user information with third parties in the following limited circumstances:
- Service providers: Payment processing companies, identity verification providers, and technical service providers that support platform operations. All such parties are bound by strict confidentiality agreements.
- Legal requirement: When required by law, court order, or a valid request from an authorised authority in Malaysia.
- Security safeguards: To prevent fraud or to protect the rights, property, and safety of e470 users and others.
We do not share your personal information with third-party advertising networks or data aggregators.
5User Rights, Policy Amendments & How to Contact Us
As an e470 platform user, you have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or incomplete, you have the right to request a prompt correction. You can also update your personal details directly through the account settings within the e470 platform.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal information. Please note that we may need to retain some information to fulfil legal obligations or complete pending transactions.
- Right to restrict processing: You may request that we restrict the processing of your data in certain situations, such as while the accuracy of the data is being verified.
Privacy Policy Amendments
E470 reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. Your continued use of the platform after amendments are published constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Our Team
If you have any questions, concerns, or wish to submit a request regarding your data privacy, please contact the e470 support team:
- Email: [email protected]
- General enquiries: e470 FAQ
To register a new account or access the platform, visit the registration page or log in to an existing account you.